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SEE THE HULALA PLUS DIFFERENCE

Exclusive prices designed to bring more value to your home.

HULALA PLUS FAQ

What is included with HULALA PLUS?

HULALA Plus gives you access to VIP prices, early access to selected promotions, new-arrival previews, priority support, VIP-only offers and selected VIP experiences when available. Benefits may vary by product, category and campaign. View the full HULALA Plus Terms.

How much does HULALA PLUS cost?

HULALA Plus costs £59, including VAT, for 12 months. Limited-time introductory or promotional pricing may also be available. The price shown at checkout is the price you’ll pay for that 12-month term.

Is HULALA PLUS based on a calendar year?

No. Your HULALA Plus is valid for 12 months from the date it is activated. For example, if your HULALA Plus starts on 1 March, it will remain active for 12 months from that date.

Does HULALA PLUS renew automatically?

No. HULALA Plus does not currently renew automatically. Your HULALA Plus expires at the end of the 12-month term unless you choose to purchase another term.

Do VIP prices apply to every product?

VIP prices apply to eligible products where a VIP price is clearly displayed. Eligible products, prices and savings may vary, and sale or clearance products may have different eligibility. The applicable price will always be shown before purchase.

Can VIP prices be combined with other offers?

VIP prices may be combined with eligible VIP-only offers, subject to the terms of each offer. They cannot normally be combined with other discounts or promotional codes, including influencer codes, targeted email or SMS offers, abandoned-cart offers and new-customer offers.View the full HULALA Plus Terms..

How do I receive exclusive HULALA PLUS VIP-only offers?

Subscribe to HULALA HOME marketing emails to receive HULALA Plus offers when available. Eligible VIP-only offers may be used alongside VIP prices, subject to the terms of each offer.

What does early access mean?

With HULALA Plus, you will receive early access to selected HULALA HOME promotions before they become available to the general public. Early access is available on selected occasions and does not guarantee product availability or a particular price.

Can I cancel HULALA Plus after using it for a purchase?

You may request cancellation within the 14-day cooling-off period, beginning the day after your HULALA Plus purchase is confirmed.

If you have already used a HULALA Plus price or another monetary benefit, the value of the benefit received may be deducted from your HULALA Plus fee refund, up to the amount of the fee paid. If the value of the benefits used equals or exceeds the HULALA Plus fee, no fee refund will be payable. If you have not used any HULALA Plus benefits, the fee will be refunded in full.

After the 14-day cooling-off period, the HULALA Plus membership fee is normally non-refundable. View the full HULALA Plus Terms.